Privacy Policy
Last updated: May 10, 2026. Replace with counsel-reviewed copy before production launch.
Last Updated: May 2026
PatientBridge360 respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use our Services.
1. Information We Collect
We may collect the following information:
Account Information
- Name
- Clinic information
- Email address
- Phone number
- Billing details
Patient Information
Depending on how clinics use the platform, patient-related information may include:
- Name
- Appointment details
- Medical notes
- Uploaded files
- Prescriptions
- Contact details
Technical Information
- IP address
- Browser/device information
- Login activity
- Usage logs
2. How We Use Information
We use collected information to:
- Provide Services
- Manage accounts
- Process subscriptions
- Improve the platform
- Send notifications
- Maintain security
- Provide support
3. Data Security
We implement security measures designed to protect information, including:
- Encrypted connections
- Access controls
- Role permissions
- Activity logging
- Secure authentication
However, no system can guarantee absolute security.
4. Data Sharing
We do not sell personal information.
We may share information only:
- With authorized service providers
- When required by law
- When necessary to operate the Services
Payment information is processed securely by third-party payment providers.
5. Payment Processing
Subscription payments are processed through secure payment providers such as Paddle.
We do not store:
- Full card numbers
- CVV codes
- Sensitive payment credentials
6. Cookies & Analytics
We may use cookies and analytics tools to:
- Improve performance
- Remember preferences
- Understand platform usage
You may disable cookies through your browser settings.
7. Data Retention
We retain information only as long as necessary for:
- Operational purposes
- Legal obligations
- Account management
8. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Update information
- Request deletion
- Request export of your data
Requests may require identity verification.
9. Third-Party Services
Our Services may integrate with third-party providers such as:
- Payment gateways
- Email services
- Analytics tools
- Cloud hosting providers
Their services are governed by their own policies.
10. Children’s Privacy
Our Services are not intended for children under 13 years old.
We do not knowingly collect information directly from children.
11. International Use
By using PatientBridge360, you understand that information may be processed in different countries where our infrastructure or providers operate.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on our website.
13. Contact
If you have questions about this Privacy Policy, please contact PatientBridge360 support.
PatientBridge360